Burst Pipe Information

31 January, 2012

We are here and ready to help. To make a property damage claim please call us on: 0845 60 20 999 Monday to Friday, 9.00am to 5.00pm For emergencies out of hours call DAS on: 0117 934 0437

The cost and personal inconvenience caused by a burst pipe claim can be considerable with claims often running into many thousands of pounds. Just a small fracture can release hundreds of gallons of water into your property; damaging carpets, walls, ceilings and also personal items.

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The chance of suffering these losses can be reduced and we would recommend taking the following steps to do this:

• Check the location of your stopcock.
• Check whether your boiler needs servicing.
• Check the insulation on your water pipes and cold water tank, those in the attic or other vulnerable spaces should be lagged or similarly protected.
• Modern methods of insulation can be so effective in keeping heat within your property that attics can become very cold, this could cause a pipe to freeze. We therefore recommend you keep your loft hatch open if you have pipes in the attic to keep this area warm.
• Keep doors between heated and unheated rooms open to allow warm air to circulate.
• Keep cupboard doors open below sinks to allow warm air to circulate around the plumbing.
• Seal any holes or gaps that may be letting cold air into your property.
• Make sure any valleys and gulley’s on your roof are kept clear and free from debris.
• Make sure any external taps are turned off and disconnect any hoses.

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